Terms & conditions

Anton Vets Ltd will provide veterinary care and advice for all species barring horses / donkeys

Routine consultations take place between 9am and 6.30pm during the week Saturday morning 9-10.30am.
Consultations are by appointment.

Outside of these hours, an emergency service will be provided on a 24/7 basis via 01264 729165

Payment for veterinary services is expected at time of consultation or on collection of pets post-surgery, unless account facilities or payment plans have been arranged in advance. Payment can be made by cash, cheque, credit or debit card (except American Express)

For insured pets, we expect payment from the client rather than direct from the insurance company apart from exceptional circumstances

Invoices for unpaid accounts will be sent at the beginning of each month. Payment is expected within 30 days of invoicing

Unpaid accounts will be submitted to a debt collection agency for payment to be arranged.

Any fees incurred in collection of an outstanding account will be charged to the debtor

Veterinary services will be withdrawn from all debtors and they will need to make arrangement to have care of their pet(s) transferred to another clinic

In the event of concern or complaint please contact the directors.