One of the stand-out features in our obtaining a Gold Standard Cat Friendly Practice award was our hospitalisation facilities
We have two cat wards- one for general cat care and an isolation ward. The latter is especially important as infectious disease is so common (cat flu in particular is common, and many cats are silent carriers)
Both wards are very quiet; are not “thoroughfares” and are situated as far from noisy dogs as we can manage! This gives cats the peace and quiet they need. In addition, our hospital units do not face each other so cats cannot see each other: another potential source of stress
We also make sure the cat units are as high as possible- cats hate being low down
We also provide plenty of bedding and are using the new “Feline Forts” which enable cats to either climb inside a solid unit, or to sit on top of it: different things appeal to different cats, and either can make them feel more secure
Little things help too- keeping their food bowls away from their litter trays, or even placing their carrier (which smells familiar) in with them, can all make them feel more secure
Just in case, both wards have plug in pheromone diffusers to make cats feel even better about their stay- surprisingly, they still want to go home!